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Real pets. Real reviews. Real life.

5 stars rating

80,000+ Reviews

Superb customer service and high-quality products! Highly recommend Alpha Paw for our little four-legged companions

Very good experience with Alpha Paw. The product came quickly and was very well packaged. I will be using this company again. I love this ramp, too!

I love my ramp & how nice the customer service rep was when I called. This is a great company that actually cares about us!

I love Alpha Paw! They respond quickly to emails and are always so helpful and friendly. I have bought several products and love all of them.

Best customer service I’ve received from a company hands down! Their response time is super quick and you can tell they genuinely care about your satisfaction.

Sung C.
Donna S.
Linda L.
Tammi B.
Jaime D.

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Welcome to the pack!

Welcome to Alpha Paw
  • FREE & Fast Shipping

    Shipping is free for orders over $40 in the contiguous United States.

  • HAPPINESS GUARANTEE

    If you're not 100% satisfied, we proudly offer returns within 30 days of purchase.

  • Outstanding Service

    Email or chat with our devoted customer service reps anytime.

MEET OUR EXPERTS

Pets are family, and our mission is to help you be the best pet parent you can be.

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Dr. Ross Bernstein, DVM

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Dr. Addie Reinhard, DVM

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Dr. Jo de Klerk, DVM

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Dr. Sara Ochoa, DVM

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Dr. Alexander Crow, DVM

Need Help?

We’re in the business of making tails wag – so when you’re not happy, we’re not happy. That’s why we’ve always seen customer satisfaction as our #1 priority.

Shipping Locations, Costs & Times

We ship worldwide!  For order processing and fulfillment, please allow at least 2 business days. Processing and fulfillment time frame applies to all orders, including expedited shipping orders. 

Shipping is free for orders over $40 USD in the Contiguous USA. For other rates please enter your shipping address at checkout. 

Domestic Shipping (within USA) takes 3-8 business days to arrive unless otherwise stated on the product page.

International orders (outside USA) may take an additional 10-15 days to arrive. Additional taxes and duties are paid by the customer.

Returns, Exchanges & Refunds

We are very sorry that the product did not work for you! We proudly offer a 30-day money back guarantee of the purchase price of the item excluding a restocking fee. Please email our support team at support@alphapaw.com for assistance with your return.

Sales & Coupons

From time to time we offer coupon codes, or have promotional sales on our website. Only one coupon code can be used per order, you can enter your code during the checkout process.

If you forgot to enter your code, our support team is more than happy to apply your discount code, post transaction! Email our support team at support@alphapaw.com within 24 hours of placing your order, and we will process your discount within 2 business days. Please note that multiple discounts cannot be applied to a transaction, but we will do our best to accommodate your request.